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TwineCompiler 5 Download
Posted: Sat Jan 26, 2019 10:06 am
by Gerhard Stoltz
I have bought TwineCompiler 5 on 22nd December and still awaiting my download under My Center.
After several support calls, this has not been resolved. Does anyone know what is happening?
Regards
Gerhard Stoltz
Re: TwineCompiler 5 Download
Posted: Sat Jan 26, 2019 11:37 am
by jomitech
The download/receipt email was sent out on Dec 22nd. Please check your spam folder.
Re: TwineCompiler 5 Download
Posted: Thu Jan 31, 2019 2:08 pm
by Gerhard Stoltz
So I found out what happened!
After I had careful look at the user name, it struck me.
My company name had a slight change in it and a new account was created.
I was not aware of this (because of cookies) I used the URL link to My Center and ended up on the old account, none the wiser.
Thanks, I have my new version now!